Hosted PBX Features

Clients

  • Web

  • Desktop

  • Mobile (iOS & Android)

Voice Calls

  • Rock-solid calling that you can rely on for your organization

  • Web, Desktop, and Mobile clients

  • Visual voicemail—Play, delete, and download voicemails with optional text transcription add-on

  • Call transfer—Intuitively transfer a call (unattended or attended) to any contact

  • Call parking— Extremely efficient auto and directed call parking with intuitive call pickup page

  • Call history with recordings – View all recent calls, filter by outgoing, incoming, or missed calls; and play or download call recordings

Presence

  • Co-worker status—Easily see the status of everyone in the company— free, on the phone (desk phone or UC client), or in do-not-disturb mode —from anywhere in the application

  • Ability for users to set custom status messages

Contact Management

  • Company, shared and personal contacts

  • Ability to add contacts from call history and voicemail

Business Texting

  • Send and receive SMS messages

  • Shared SMS—Enable users to have more than one number so they can text without having to give out their personal cell numbers, and enable numbers to be monitored and used by multiple users

  • 10DLC-compliant

Virtual Fax (optional)

  • Send and receive faxes

  • Upload files to send as fax

  • View history of sent and received faxes

  • Ability to configure multiple users to be cc’d on incoming faxes

Collaboration

  • Chat

  • Meetings with video and screen sharing