CloudMessage Platform Capabilities

  • Message blasts: Reach a large number of users with a single message

  • Reminders: Send automated reminder messages

  • Drip campaigns: Send automated time-released communications

  • Number-sharing: Access multiple numbers from a single login

  • Conversation history: See the full history of your text threads

  • Multi-device sync/support: Use your account on multiple devices

  • MMS support: Send and receive MMS messages for a rich media experience

  • Address book: Separate and sync contacts across multiple devices

  • Keyword auto-replies with QR code generator: Send automatic replies for specific keyword inquiries

  • Canned responses: Respond consistently to regularly asked questions

  • Away message auto-responder: Easily set up a message for when you need to step away

  • Mobile app (iOS and Android): Keep in touch, even when you’re on the go

  • Help management: Provides examples and describes how to use or configure each setting

  • Integrations: Real-time integrations with CRMs, reservation systems, webhook and other systems including HubSpot, Microsoft Teams, Slack, Pipedrive, Google Chat and more—and the list is constantly growing

  • Account types: User with number, numberless user (DID not required), and number only (users can share, e.g., use your DID to send/receive SMS messages or share your main number to anyone in your organization with or without a DID)